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Privacy Policy

Last updated: January 2026

1. Introduction

Runway ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We may process your personal data because:

• You have given us consent to do so
• Processing is necessary to perform a contract with you
• Processing is in our legitimate interests and not overridden by your rights
• We need to comply with a legal obligation

5. Your Rights Under GDPR

If you are a resident of the EEA, you have the following data protection rights:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent at any time

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Sharing

We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@runway.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.